Protecting our customers' personal information is a top priority for us. We take this responsibility very seriously and implement robust security measures to ensure the confidentiality and security of the information you entrust to us. Your privacy is essential, and we are committed to protecting it with the utmost rigor.

COLLECTION OF PERSONAL INFORMATION

We collect the following data:

• Name
• First name
• Mailing address
• Postal code
• Email address
• Phone number

The personal information we collect is obtained through forms and through the interaction established between you and our website. In addition, as mentioned in the following section, we use cookies and/or logs to collect information about you.

FORMS AND INTERACTIVITY

Your personal information is collected through various forms, including:

• Website Registration Form
• Newsletter subscription form
• Order Form
• Participation in competitions

The information thus collected is used for purposes such as:

• Order tracking
• Information / Promotional offers
• Statistics
• Contact

Additionally, your information is collected through the interaction between you and our website, in the following ways:

• Statistics
• Contact
• Website management (presentation, organization)

The information thus obtained is used for purposes such as:

• Chat Form
• Correspondence
• Information or promotional offers

LOG FILES AND COOKIES

We collect certain information through log files and cookies, primarily including:

• IP address
• Operating system
• Pages visited and queries
• Time and day of connection

Using these files allows us to:

• Improve service and provide a personalized experience
• Establish a personalized consumption profile
• Track orders
• Perform statistics

RIGHT OF OPPOSITION AND WITHDRAWAL

We are committed to providing you with the right to object and withdraw your personal information.

The right to object allows you to refuse that your personal data is used for certain purposes specified at the time of collection.

The right to opt out gives you the ability to request the removal of your personal information, for example, from mailing lists.

To exercise these rights, please contact us by email: info@procafetiere.ca

RIGHT OF ACCESS

We recognize the right of access and rectification to data subjects who wish to consult, modify or delete their information.

This right can be exercised by email: info@procafetiere.ca

SECURITY

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

• Secure Sockets Layer (SSL) protocol
• SET (Secure Electronic Transaction) protocol
• Access management - data subject
• Digital Certificate Development
• Username / Password

We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there remains a certain risk when using the Internet to transmit personal information.

COPYRIGHT AND TRADEMARKS

Procafetière.ca and its suppliers are the owners of all materials displayed or accessible on this website. They are protected by copyright and trademark laws in force in Canada and elsewhere. By accepting this, you agree not to print, copy, reproduce, publish, transmit, distribute or make any other similar use of the content of this website, including, but not limited to, text, graphics, audio and visual content and code. However, you may access this website and make a single copy of the material for your personal, non-commercial use.